Privacy Policy

Introduction+
Welcome to Retreat Booking Hub operated by RB Education Services Pty Ltd. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our Platform. By accessing or using our services, you agree to the terms of this Privacy Policy.
Information We Collect+
  • 1.1 Personal Information: When you create an account, make a booking, or contact us, we may collect personal information, including but not limited to: Name, Email address, Phone number, Payment information (such as credit card details), Address, Date of birth.
  • 1.2 Usage Data: We may collect information on how the Platform is accessed and used, including your IP address, browser type, pages visited, and other usage statistics.
  • 1.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Platform.
How We Use Your Information+
  • 2.1 To Provide and Maintain Our Services: We use your information to provide and maintain our services, process bookings, and manage your account.
  • 2.2 To Communicate with You: We use your contact information to send you updates, promotional materials, and other information related to our services. You can opt-out of receiving marketing communications at any time.
  • 2.3 To Improve Our Services: We analyze usage data to understand how our Platform is used and to improve its functionality and user experience.
  • 2.4 To Process Payments: We use your payment information to process transactions securely.
  • 2.5 To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
How We Share Your Information+
  • 3.1 Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
  • 3.2 Retreat Providers: When you make a booking, we share your relevant personal information with the retreat provider to facilitate your booking.
  • 3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • 3.4 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Security of Your Information+
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Rights and Choices+
  • 5.1 Access and Update: You have the right to access and update your personal information. You can do this by logging into your account and making the necessary changes or by contacting us.
  • 5.2 Delete: You can request the deletion of your account and personal information by contacting us. We will take reasonable steps to delete your information, except for information we are required to retain by law or for legitimate business purposes.
  • 5.3 Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails or by contacting us.
  • 5.4 Cookies: You can set your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of our Platform may not function properly.
Children's Privacy+
Our Platform is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
International Data Transfers+
  • Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
  • If you are located outside Your Country and choose to provide information to us, please note that we transfer the data, including personal data, to Your Country and process it there.
  • Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Changes to This Privacy Policy+
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Effective Date' at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Platform following the posting of changes constitutes your acceptance of such changes.
Contact Information+
  • If you have any questions about these Terms, please contact us at:
  • Retreat Booking Hub
  • support@retreatbookinghub.com
  • By using our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
Effective Date+
12/12/2024