Partner Terms of Service

Introduction+
Welcome to Retreat Booking Hub operated by RB Education Services Pty Ltd. These Terms of Service govern the relationship between the Company and the Retreat Providers who list and offer yoga retreats on our Platform. By becoming a Partner and using our services, you agree to be bound by these Terms. Please read them carefully before using our Platform. If you do not agree with any part of these Terms, you must not use our services.
Definitions+
  • 1.1 Platform: The website and services provided by Retreat Booking Hub for booking yoga retreats.
  • 1.2 Partner: Any individual or entity that lists yoga retreats on the Platform.
  • 1.3 User: Any individual or entity that accesses or uses the Platform.
  • 1.4 Booking: The act of a User reserving a spot in a yoga retreat through the Platform.
Eligibility+
  • 2.1 You must be at least 18 years old to use the Platform
  • 2.2 To become a Partner, you must complete the application process and be approved by the Company.
  • 2.3 By becoming a Partner, you represent and warrant that you have the right, authority, and capacity to enter into these Terms and to abide by all the terms and conditions herein.
Partner Account+
  • 3.1 To list retreats on the Platform, you must register for a Partner account.
  • 3.2 You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
  • 3.3 You are responsible for safeguarding your password and agree not to disclose your password to any third party.
Use of the Platform+
  • 4.1 You agree to use the Platform only for lawful purposes and in accordance with these Terms.
  • 4.2 You agree not to use the Platform:
  • ● In any way that violates any applicable federal, state, local, or international law or regulation.
  • ● For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way.
  • ● To transmit, or procure the sending of, any advertising or promotional material without our prior written consent.
  • ● To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity.
Listing Retreats+
  • 5.1 You are responsible for providing accurate, complete, and up-to-date information about each retreat, including but not limited to retreat descriptions, availability, pricing, and any specific terms and conditions.
  • 5.2 You agree to keep your retreat listings updated and to promptly correct any inaccuracies.
  • 5.3 You must ensure that all retreats listed comply with applicable laws and regulations.
  • 5.4 Retreat listings must include accommodation for the full duration.
  • 5.5 The earliest start date must be at least six weeks away.
  • 5.6 Prices must match or be lower than those on your website.
  • 5.7 Partners must not include animal-related activities (e.g., hunting, riding, or sacrifice), illegal practices, medically unsupported treatments, or explicit/inappropriate content in their retreat packages.
Booking and Payment+
  • 6.1 Users can book retreats directly through the Platform.
  • 6.2 Commission Fee: The Partner agrees to pay the Company a commission fee of 10% of the total amount paid by the User for each confirmed booking made through the Platform.
  • 6.3 Payment Processing Through Stripe: All payments for retreat bookings will be processed securely via Stripe, our designated payment gateway.
  • 6.4 Deposit & Final Payment Schedule:
  • ● At the time of booking, a 10% deposit will be charged. As per our payment structure, we retain 10% commission of the total retreat booking amount.
  • ● For the remaining 90%, we offer you the flexibility to choose when you would like to receive the payment. You may select one of the following payout options:
  • - Instant Transfer (as soon as the guest makes the final payment)
  • - 30 Days Prior to the Retreat Start Date
  • - 15 Days Prior to the Retreat Start Date
  • - 7 Days Prior to the Retreat Start Date
  • ● The final amount transferred to your nominated account will be 90% of the total retreat cost, minus applicable payment gateway transaction charges.
  • ● The partner can choose the payout schedule that best suits their planning and operational needs. Once selected, this preference will be applied to all their future bookings unless otherwise requested.
  • ● Payments will be processed and released to the partner’s designated account by Stripe.
Cancellation and Refunds+
  • 7.1 You must clearly outline your cancellation and refund policies in each retreat listing.
  • 7.2 You agree to honour your stated cancellation and refund policies and to handle any disputes in a fair and timely manner.
  • 7.3 The Company is not responsible for the cancellation of retreats by Partners or for any refunds due to cancellations.
Partner Responsibilities+
  • 8.1 You agree to provide high-quality services as described in your retreat listings and to deliver a positive experience to Users.
  • 8.2 You are responsible for obtaining all necessary licenses, permits, and insurance required to operate your retreats.
  • 8.3 You agree to comply with all applicable laws, regulations, and industry standards in the operation of your retreats.
  • 8.4 In the event of a refund, the applicable refund amount will be deducted from the partner’s payout in accordance with our platform’s policies.
User Content+
  • 9.1 Users may post reviews, comments, and other content on the Platform.
  • 9.2 You are solely responsible for your User Content and the consequences of posting it.
  • 9.3 By posting User Content, you grant the Company a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media.
  • 9.4 You represent and warrant that your User Content does not violate any third-party rights, including intellectual property rights, privacy rights, or any other proprietary rights.
Intellectual Property+
  • 10.1 You grant the Company a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display your retreat listings, including any associated images and content, for the purpose of marketing and promoting the Platform.
  • 10.2 You represent and warrant that you own or have the necessary rights to use and license the content you provide to the Platform.
Limitation of Liability+
  • 11.1 To the fullest extent permitted by law, the Company will not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
  • ● Your use of or inability to use the Platform.
  • ● Any conduct or content of any third party on the Platform.
  • ● Any content obtained from the Platform.
  • ● Unauthorised access, use, or alteration of your transmissions or content.
Indemnification+
  • 12.1 You agree to defend, indemnify, and hold harmless the Company, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with:
  • ● Your breach of these Terms.
  • ● Your improper use of the Platform.
  • ● Your interaction with any User or other Partner.
  • ● Your violation of any laws, regulations, or third-party rights.
Termination+
  • 13.1 The Company reserves the right to terminate or suspend your account and access to the Platform at our sole discretion, without notice or liability, for any reason, including if you breach these Terms.
  • 13.2 Upon termination, your right to use the Platform will immediately cease. All provisions of the Terms which by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Dispute Resolution+
  • 14.1 Governing Law: These Terms shall be governed and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions.
  • 14.2 Arbitration: Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be referred to and finally resolved by arbitration under the rules of [Arbitration Institution], which rules are deemed to be incorporated by reference into this clause.
  • 14.3 Jurisdiction: You agree that any dispute arising out of or related to these Terms or your use of the Platform will be brought exclusively in the courts of [Your Jurisdiction], and you consent to the personal jurisdiction of such courts.
Changes to Terms+
  • 15.1 We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
  • 15.2 By continuing to access or use our Platform after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Platform.
Miscellaneous+
  • 16.1 Entire Agreement: These Terms constitute the entire agreement between you and the Company regarding the use of the Platform and supersede all prior agreements and understandings, whether written or oral, regarding such subject matter.
  • 16.2 Severability: If any provision of these Terms is held to be invalid or unenforceable, such provision will be struck and the remaining provisions will remain in full force and effect.
  • 16.3 Waiver: No waiver of any term of these Terms will be deemed a further or continuing waiver of such term or any other term, and the Company’s failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
  • 16.4 Assignment: You may not assign or transfer these Terms, by operation of law or otherwise, without the Company's prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect. The Company may assign or transfer these Terms, at its sole discretion, without restriction.
Contact Information+
  • If you have any questions about these Terms, please contact us at:
  • support@retreatbookinghub.com
Effective Date+
05.12.2024